Australasian Dentist Issue 92

CATEGORY 114 AUSTRALASIAN DENTIST SOFTWA E tools within Dentally, designed to take the stress out of daily practice life, you can be confident that your practice is prepared to deal with unexpected absences without taking up time that is needed elsewhere. Communicate with patients Dentally allows you to contact your patients through core communication methods, so you can easily reach themby their preferred contact method, saving your team time. Whether they prefer email, SMS or a phone call – with Dentally you can get in contact with all of your patients easily. Keep your patients updated about staff absence, remind them of your practice procedures for social distancing and safety or encourage them to re- book appointments for a later date or with a different practitioner as quickly as possible with our cloud-enabled practice management software. If you keep your patients updated and in the loop, they will be far more understanding than if you don’t. So, stay connected with your patients to ensure you retain them in the future and to provide the best possible care. Manage late cancellations Another problem the practice may encounter when dealing with the ongoing challenges of the pandemic is that your patients may have to isolate themselves too, therefore having to cancel an appointment at short notice. With late cancellations leaving gaps in your diary, having practice management software in place that can support you and help you fill these gaps is essential. The Dentally diary is easy to use and simple to understand, helping you effectively identify gaps in your practitioners’ day. By using features such as the Appointments Report and Recalls, you can fill these appointment times with people who could be overdue for vital oral care – who are not self-isolating. It is important during this time that you prepare for more than one practitioner to be absent at the same time as a result of Omicron – the worst-case scenario. Times of absence can be blocked out in the Dentally calendar so practitioners having to isolate will not accidentally receive new appointments during their isolation period. Remote working Dentally works as flexibly as you do and for that reason working remotely with our cloud-enabled practice management software is simple. Team members who are self-isolating and feeling well enough (or if you have decided to reduce staff numbers on-site) can still work remotely with Dentally. With the correct permission settings, your practice team can easily and securely access Dentally from home, meaning they can triage appointments, organise diaries and communicate with patients – even when they are self-isolating. u With Dentally, you can be sure that you have an excellent tool kit that is flexible, manageable and efficient. Visit our website www.dentally.com.au now to find out more. Leverage the power of the cloud and beat late cancellations with Dentally A s we continue to deal with high levels of infection rates across the states, your to-do list can feel like a never- ending mountain to climb: balancing staff shortages, increased cancellations and patient demand, means that your time is limited. But it is worth taking a moment to consider how the right practice management software can save you time and help you juggle the challenges you are facing. Dentally is completely cloud-based and since we started out in the UK more than 10 years ago, our priority has always been to support dentists to run successful practices. We understand that dental practitioners have had to adapt multiple times and challenges have arisen when delivering much-needed patient care and safeguarding staff over the last two years. The Dentally team are ready to support every step of your journey to ensure your practice success. With the ongoing risk of COVID-19 infections, practices are likely to continue to face late cancellations, short staffing and empty appointment slots due to those with a positive test result having to self-isolate. Dentally can help – your team can easily manage diaries, keep patients up to date and reschedule appointments as efficiently as possible. Assisted by several