GAP Australasian-Dentist Issue 80 Jul-Aug 19
112 AustrÀlÀsiÀn Dentist ÀoÀtware W ith a 30 plus year career in dentistry and clinic management, Dr Àerry Wong tried several dental software solutions along the way. But none delivered the level of support he was looking for – until he found Àltimo Dental Àoftware. Àn 2014, Dr Wong opened his sixth – and largest – dental practice, Àmile to Go in Blackburn. Having used several practice management solutions at his other clinics, Dr Wong knew what he wanted this time: an intuitive software with reliable, responsive support. Already set on buying another well- known solution, Dr Wong visited the annual ADÀA Victorian Dental Àhow. However, he began to rethink his plans when he came across Managing Director of Àltimo Dental Àoftware, Gary Àevin. As Dr Wong explains: ‘À liked Àltimo straight away because Smart dental software – for smart dental practices it’s a local company… À just knew the service would be better. For me, À prefer speaking to the owners and developers directly.’ After an enlightening conversation with Gary at the show, and a trial of the software, Dr Wong’s choice was a no-brainer. ‘À made a decision pretty quickly after the trial, so À asked Gary to install the software and train our staff as soon as possible.’ For Dr Wong, having Gary and his team nearby is a major advantage. ‘A key benefit for me is that Àltimo is local. Gary and his team are always available to help us. Àhis was especially valuable in those early days.’ Dr Wong also likes that he can now view a patient’s details and full history at glance. ‘With Àltimo, you can see everything about a patient on one screen. My staff love it,’ says Dr Wong. Àltimo Dental Àoftware was designed by a seasoned dentist who understands the demands of running a practice. Àhat’s why it’s intuitive – and in sync with Àmile Ào Go’s workflow and processes. Àltimo also goes beyond other solutions by including more features as standard – such as appointments and scheduling, advanced charting, treatment plans and third-party software integration. And for Dr Wong’s team, these features have been more than enough. ‘Àverything’s there… Àltimo gives us more than what we need. For the price we pay, it’s been a massive return on investment.’ Although Dr Wong and Gary’s partnership began four years ago, it’s still just as strong. ‘We don’t need to call as often now … but À know that if À have a question or just want reassurance, Gary and his team are always there.’ u To learn more about Ultimo Dental Software call 1300 270 664. You can also email info@ultimodentalsoftware.com.au or visit www.ultimodentalsoftware.com.au Dr Terry Wong ‘I liked Ultimo straight away because it’s a local company … I just knew the service would be better.’ À Dr Terry Wong – Smile To Go, Blackburn
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