Australasian Dentist Issue 93

CATEGORY 112 AUSTRALASIAN DENTIST of large and small European and American supplies as well as equipment. Ampac Dental’s extensive range of global brands includes: NSK handpieces, DCI spare parts and components, MELAG autoclaves, L&R ultrasonic cleaners, Monitex curing lights and alginatemixers. It is also the exclusive Australasian distributor of Swident dental units, Nardi compressors and Dmega suction motors. Fuss-free operation The expansion brings the floor space to almost 200-sqm and team size to eight dentists and eleven support staff. As it stands, Beaches Dental now has five Swident units, four of which are Swident Partner chairs. “To me, a good quality dental chair is up to date, and allows us to provide a lovely patient experience, without necessarily being the most expensive chair on the market,” says Dr Gay. “The nice thing about the Swident chairs is they are not overly complicated. They have a basic design that works really well. They are economical and compact with a small footprint, but have everything you need. “In terms of ergonomics, everything is where you want them to be.” Feature-rich dental units with a complicated user interface do not impress Dr Gay. “When you’ve got a patient in such a chair, sometimes finding the right settings can be rather challenging – especially if you don’t use it as frequently,” she adds. “In our practice, our dentists can move from one room to another depending on the day, so we opted to standardise all the rooms with the same Swident chairs. TESTIMONIALS “You don’t need a lot of experience to operate the chair and use it to its fullest capacity.” Lockdown challenges of new set-up To explain her decision staying with the same chair model and supplier, the recurring word Dr Gay uses is “reliable”. It was used to describe both the workhorse built of the Swident chairs and the technical support teams at Ampac Dental. Recalling the difficulty of setting up the site expansion during the COVID lockdown period, she says that Mo and Elizabeth (both from Ampac Dental) made the process easier with their proactive and accommodating ways. “We had the lockdown shortly after we started building in December. Although we had ordered all the equipment by then, we could only take delivery of each unit in stages due to all the restrictions imposed on the builders,” she adds. “Both Mo and Elizabeth were super flexible in the way they organised all the transportation and delivery to accommodate the haphazard building schedules.” I’ve got no issues Dr Gay calls her Swident units “middle of the road” kind of chairs, meaning they are not too basic or overly complicated. “It’s just a nice good looking, comfortable and user-friendly chair with a good price,” she summarises. “I’ve used a few different chairs in my lifetime. To be honest, I’ve liked a whole lot of them but noticed that many of them – both the new and older units – had recurring issues. “But you know, with the Swident Partner, it just doesn’t ever seem to have too much going wrong.” u Ampac Dental_Simply the best_Quarter Page_180x86mm_printMAY.indd 1 16/05/2022 9:21:12 AM