Australasian Dentist Issue 93

CATEGORY 108 AUSTRALASIAN DENTIST TESTIMONIALS sourcing timely information – everything from bang-for-buck consumables to buying a car. He also appreciates the online ordering portal and the quarterly reports on practice expenditure and other timely data. The network’s industry-benchmarking data, he attests, outperforms even commercially available third party alternatives. “As a practice owner, you are always looking for that happy medium between the clinical and operational aspects of dentistry,” he avers, “DI helps to fill part of that knowledge gap – the stuff they don’t teach you in university.” Mission possible One of the missions described on the Dental Innovations website is to “take on the big boys” through helping dentists gain leveraged access to the best suppliers and providing peer-to-peer support. Howdoes the company stack up against the competition? By competition we mean big corporate health funds and practice aggregators with deep pockets. “They may have deep pockets,” Tim Saultry admits, “but not the personalized service and relationships which independent dentists can leverage. “Corporates that are accountable to investor returns so often miss the importance of relationships. This problem is exacerbated by a high staff turnover where their personnel seldom stay long enough to cultivate strong relationships,” he adds. “Unlike most other industries, a dentist remains a dentist for their working life. That’s why they look to industry service providers with whom they can partner for the long haul.” Unlike bureaucratic corporate structures, Berris Saultry believes the DI community thrives on having a proactive support network. “We saw this community spirit in action during the recent pandemic lockdown,” he says. “Our members were helping each other navigate through that crisis. “I think that member dental practices will continue to grow as they differentiate themselves from corporate groups in the market. “Being part of DI will allow those practices to achieve the same economies of scale as corporates but still maintain their independence.” “Our mission is the same since as it was in the beginning,” Tim interjects, “empowering and supporting dentists, allowing them to be proactive within their own industry.” u Optum Prophy Paste C M Y CM MY CY CMY K Advert 1 Optum Prophy Paste.pdf 1 20/4/2565 11:29:56