CATEGORY 28 AUSTRALASIAN DENTIST Who is HealthShare? HealthShare is a leading digital health company that supports healthcare professionals by delivering better patient care and empowering patients to make better health informed decisions. What is BookNow? HealthShare’s BookNow is a dynamic bookings tool that allows patients to book dentists across multiple highly engaged platforms. This includes: u HCF’s website and mobile app u Medibank’s MyMedibank mobile app u Healthshare.com.au u Your own website (via a bookings widget) u Google (via a bookings widget) u Facebook (via a bookings widget) How many potential patients does BookNow reach? BookNow has over 500,000 HCF member searches each year, access to over 400,000 Medibank members via the MyMedibank app as well as reaching over 10,000,000 potential patients every year through healthshare.com.au. What are the advantages of offering BookNow at my practice? Online bookings are a key tool to fill your patient calendar and grow your practice. Benefits of BookNow include: u Increasing exposure and visibility to Health Fund members looking to book a dentist u More new patients – over 62% of BookNow bookings come from new patients u Allow patients to book after hours – over 35% of bookings happen after hours u Reduce no shows u Reduce your front desk burden Does BookNow integrate with my practice management software? BookNow integrates with key leading practice management software including Dental4Windows, Exact, Praktika, Oasis and Dentrix. Can I still use BookNow if my practice management software isn't integrated? Yes! We have a non-integrated solution available. We currently do not offer online bookings, can we still use BookNow? Yes. You can choose to just offer bookings on HCF or Medibank or use our booking widget to offer bookings on your website, google, and Facebook page. Can I choose which appointments to offer for online bookings? Yes, the appointments you choose to offer for online bookings are customisable. How difficult is it to set up online bookings? It’s easy! Simply contact us via bookings@ healthsharedigital.com and we can quickly set you up and start getting you more bookings! u HealthShare Q&A PROFILE
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