92 AUSTRALASIAN DENTIST TESTIMONIALS As you embark on the decision to buy a new piece of equipment, it’s tempting to focus solely on the cost factor. While competitive prices are undeniably important, they shouldn’t overshadow the significance of reliability, support, and ethical business practices. Your equipment supplier of choice should therefore be more than just a transactional partner, but rather, a collaborator invested in the success of your practice. Dr Aidan Tinney’s smooth set-up and operation of Mudgee Dental stands as a testament to the merits of cultivating a mutually beneficial relationship with a trusted equipment supplier. His partnership with Ampac Dental exemplifies the symbiosis between trust, reliability, and exceptional customer support. Mudgee Milestone A rural townsperson at heart, Dr Tinney has always favoured the country over the suburbs when it comes to the location of his business. Mudgee is situated a 3.5-hour drive northwest of Sydney, via the Blue Mountains. “Rurally, you feel more valued, with less pressure to engage in marketing and other potentially time-consuming tasks that can Old town values in modern dentistry distract from dentistry. This allows for a pure focus on providing dental care,” Dr Tinney comments. Armed with the practice mission of providing high quality health care to the regional areas, Dr Tinney gravitates towards cultivating long and trusted relationships with his patients, rather than the transient clientele typically lured in by Google reviews. “We see ourselves as more than just a dental clinic. We’re part of the community, and we actively participate in local events and initiatives. We’re not just a healthcare provider but a neighbour,” Dr Tinney enthuses. In addition to enhancing patient education, part of his reason for investing in modern tech like the Dentsply Sirona CBCT, was to deliver to the local community highend dentistry seldom seen in Mudgee’s neck of the woods. “It also builds a sense of trust and reliability. Trust is the foundation of any healthcare relationship.” The Impact of Ampac In the same token, the dentist believes that it’s imperative to establish a reliable dentistsupplier partnership for the long haul. Mudgee’s rural location posed a unique challenge in finding a reliable equipment supplier and technician willing to traverse the three-hour distance for onsite visits. Luckily for him, Mudgee happens to be one of the routes serviced by Louis Rouessart, a Dr Aidan Tinney’s choice of Ampac Dental isn’t just about equipment; it’s a testament to values. Explore how reliability, fairness, and genuine support have become the cornerstones of this enduring dentist-supplier relationship. By Danny Chan Swident Dental chair Traditional hoses. No spittoon. Mudgee Dental surgery
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