CATEGORY 108 AUSTRALASIAN DENTIST SOFTWA E personalized experience. When the patient arrives, staff can greet them by name, thanks to the data captured in advance, and offer a personalized experience.” Instead of filling out a lot of forms, he adds, patients can simply sign an iPad, with the data automatically stored in their patient record. Practices can also produce treatment plans and offer them to patients to review at home – helping to increase treatment acceptance. “Wecanaskyou forpayment and indeed for feedback securely on your phone, on your computer, on your tablet, and it’s all done electronically,” he continues. “So the experience that you get as a patient of a Cloud-based practice is very, very different to the experience that you get as a patient of an on-premise practice.” Choose the right software for you Although it is pretty clear that Flewett is a firm advocate of cloud software, he maintains that every practice is different and so it is important that practices make the choice that is right for the use case. “When the practice starts to focus on the patient journey, that’s the time to look at the Cloud solution. That’s the time clock,” Flewett explains. “Some practices may not put the same emphasis on the patient journey. For example, it may be a small local practice – in which case the dentists and staff already know all of their patients on a personal level “That’s fine and they should stay where they are. But if you own a practice that wants to explore ways to enhance the patient journey and optimise the way you work, that’s the time to move.” Look Ma, no technician! As the dental industry continues to embrace technological advancements, a move towards cloud solutions is not only desirable, but crucial for long-term viability. According to Flewett, Cloud-based practice management software like Dentally are particularly advantageous for those practices without a technical expert on site to manage IT, servers and infrastructure. “Dentally is a hassle-free, simple to use dental practice management software for several reasons. Being Cloud-based, there is no need for on-site IT teams or infrastructure. All data is securely stored in the Cloud, accessible from anywhere with an internet connection, and automatically backed up to ensure continuity of service,” Flewett adds. “In contrast, On-premise solutions require extensive manual management, including downloading upgrades and ensuring compatibility with existing systems. This can be a time-consuming and headache-inducing process that ultimately takes away from patient care and service.” “In addition, Dentally offers seamless integration with third-party software and hardware, allowing dental practices to easily incorporate other systems into their workflow such as accounting systems. This reduces the need for manual data entry, streamlining operations and increasing efficiency.” The right time Globally, around 2100 practices (more than 34,000 users) use the Cloud-enabled Dentally software. EXACT has 11,000 customers worldwide, amassed over the last 30 years, with around 2000 in Australia alone. “The rate at which we’re installing Dentally is accelerating. We have more than 80 people in the development team working on that product alone. We’ve got a similar sized team working on EXACT.” “The question is not whether to go Cloud, it’s when to go Cloud. And the best thing to do is to speak to one of our sales team members. Rest assured, we will not move the wrong customer to the Cloud. We will make a good assessment as to when is the right time.” u Learn more by visiting the website: www.dentally.com.au ADELAIDE BRISBANE SYDNEY MELBOURNE 22 July 5 August 2 September 14 October
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