CATEGORY AUSTRALASIAN DENTIST 89 u Encouraging peer-to-peer recognition u Assigning exciting projects u Or simply saying “thank you” When employees feel appreciated, they are more likely to stay motivated and committed. Leading by example Managers set the tone. If leaders demonstrate accountability, professionalism and positivity, teams are far more likely to mirror those behaviours. Culture flows from the top. Leading by example also means maintaining composure under pressure, adapting to change and treating others with respect. These behaviours create stability – particularly during uncertain times. Transparency builds stability Transparency has become increasingly important in modern workplaces. Teams want visibility around change, expectations and business direction. While not every decision can be democratic, involving employees in discussions that affect them fosters inclusion. Seeking input before major changes – such as relocating premises, restructuring teams or introducing new COLUMNISTS systems – reduces resistance and increases buy-in. Transparency builds integrity. Integrity builds loyalty. Supporting growth and enjoyment at work Employees who enjoy their work are more productive and less likely to leave. Managers can foster this by: u Offering ongoing professional development u Encouraging collaboration and ideasharing u Creating positive social interactions within the workplace u Finding ways to improve the physical work environment Professional development in particular is a strong retention tool. When employees see a future within the organisation, they are more likely to invest in it. Collaboration over control Modern leadership is shifting away from rigid hierarchy toward collaborative influence. Effective managers involve their teams in problem-solving and decisionmaking where appropriate. Regular oneon-one meetings, informal conversations and genuine consultation all strengthen connection. Collaboration does not mean consensus on every issue – it means meaningful involvement. In 2026, manager effectiveness is not a “nice to have” – it is essential. Strong leadership directly impacts productivity, retention and culture. Businesses that prioritise developing effective managers will not only navigate uncertainty more successfully – they will build workplaces where people genuinely want to stay and perform at their best. u Pam McKean is the Director of AB Dental & Medical Employment Agency. The company has been in operation for over 22 years. In that time, AB Dental & Medical has grown into the country’s leading recruitment agency for the dental industry, servicing all sectors from government, corporate and private practice. Currently, AB Dental & Medical services over 3,000 businesses with recruiting services including supply of temporary, contract and permanent employees.
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